Last updated August 2026.
This policy explains what information Bluegrass Septic Guide collects, why, and what happens to it. We’ve tried to write it in plain language rather than legal boilerplate.
The short version
We publish free guides about septic systems. If you contact us through the form on this site, we may pass your inquiry to a septic service provider so they can help you. We don’t sell your information to data brokers or advertisers, and we don’t send marketing emails you didn’t ask for.
What we collect
Information you give us. If you fill in the contact form, we collect what you type into it — typically your name, email address, phone number, general location, and a description of your septic situation. You choose what to include.
Information collected automatically. Like most websites, this one records basic technical data: the pages you visit, roughly how long you stay, the type of device and browser you’re using, and the general geographic area your connection comes from. This is standard web analytics and it isn’t tied to your name.
What we don’t collect. We don’t ask for or store payment information, social security numbers, or any similar sensitive data. If a form on this site ever asks you for something like that, it isn’t ours.
Referrals to service providers
This is the part worth being direct about, because it’s how the site is funded.
When you submit an inquiry, we may share the details you provided with one or more licensed septic service providers so they can contact you about your situation. We may receive a fee from those providers for the referral.
That arrangement doesn’t cost you anything, and it doesn’t change what we write. The guides on this site are sourced from state regulations and public agency documentation, and we publish what those sources actually say — including where it means telling you that something you may have read elsewhere is wrong.
If you’d rather we didn’t pass your details to anyone, say so in your message and we won’t.
How we use what we collect
To respond to your inquiry. To connect you with a provider, where that’s what you’re after. To understand which guides people find useful, so we can improve them. And to keep the site working properly and secure.
We don’t use your information to build advertising profiles, and we don’t sell it.
Analytics and cookies
This site uses standard web analytics to understand traffic patterns — which pages get read, how people arrive, and where they leave. That involves cookies, which are small files your browser stores.
You can block or delete cookies through your browser settings. The site will still work; we just won’t see your visit in the aggregate numbers.
Phone calls
The phone number on this site routes through a call-tracking service, which means we can see that a call came from this site and how long it lasted. If you call, you’re speaking with a septic service provider or with us, and normal expectations about that conversation apply.
Links to other sites
Our guides link to state agencies, administrative codes, statutes and county health departments so you can read the source yourself. Those sites have their own privacy practices, and we don’t control them.
How long we keep things
Contact form submissions are kept as long as they’re useful for following up on your inquiry, and then removed. Analytics data is aggregate and retained on the standard schedule of the analytics service.
Your choices
You can ask us what information we hold about you, ask us to delete it, or ask us not to refer your inquiry to a provider. Just get in touch through the contact form and tell us what you’d like.
Depending on where you live, you may have additional rights under state privacy law. We’ll honor a reasonable request regardless of whether a particular law requires it.
Children
This site is intended for homeowners and property buyers. It isn’t directed at children, and we don’t knowingly collect information from anyone under 13.
A note on the guides themselves
The content on this site is general information, not legal, engineering or professional advice. Septic regulations change, and they’re administered locally in most states. We cite our sources and date our pages so you can check them, but your local health department or a licensed professional is the authority on your specific property.
Changes to this policy
If we change how we handle information, we’ll update this page and change the date at the top.
Getting in touch
Questions about any of this? Use the contact form and we’ll get back to you.